ACG showcases the value of partnership in latest customer case study with Touch Ups Body Shop

ACG has published its latest customer case study, showcasing how its funding partnership with Touch Ups Body Shop, Glasgow, has helped improve cash flow, reduce administration and deliver significant cost savings.

Founded more than 22 years ago by William Findlay, Touch Ups has grown from a one-car unit into a 54-strong, family-run bodyshop operating across two sites, with manufacturer approvals from Tesla, Volkswagen Audi Group and BYD.

As the business grew, Touch Ups found that its previous funding provider could no longer deliver the level of service and communication it needed. The business chose ACG for its personal approach, competitive costs and reputation for reliable customer support.

Since moving to ACG, Touch Ups has seen improved cash flow, less administration and significant cost savings, alongside fast responses and improved service.

Rachel Findlay, Business Owner at TouchUps Body Shop, said:

“Definitely the level of service, the personal approach and communication and feeling valued as a business… Cash flow is critical for our business, and we feel we’ve built a strong relationship, and it just feels like another member of our team.”

ACG is grateful to TouchUps for sharing its experience and for its continued partnership.

“We’re incredibly pleased to have Rachel, William and the Touch Ups team as part of the ACG family. We’ve built a fantastic relationship with them, and it’s been a real pleasure to support the business as it continues to grow.” Commented Head of Bodyshop Sales, Chris Potts.

“I’m particularly grateful to Rachel for taking the time to share their experience through this case study. Their feedback means a great deal to us and is a great reflection of the relationship we strive to build with every customer. Having customers like Rachel and William, who trust us to be part of their journey, is something we’re incredibly proud of.”

The case study also highlights the opportunity for bodyshops who may not be happy with their current funding provider. ACG offers a seamless transfer, improved rates and ongoing support, making it easier than ever to make the switch.

If your current funding provider isn’t delivering the service, value or support your business needs, speak to ACG about making the move.

The full TouchUps Body Shop case study is available on the ACG website.